Data pro­tection in­for­mation

Helaba handles your data responsibly in all business relationships. Learn more about this and inform yourself about the processing of your personal data with the help of our current data protection information.

Contact

Person in charge

Landesbank Hessen-Thüringen Girozentrale
Anstalt des Öffentlichen Rechts

Neue Mainzer Straße 52- 58
60311 Frankfurt am Main
T: +49 69/91 32-01


Data protection officer

Kaiserleistraße 29 - 35
63067 Offenbach
T: +49 69/91 32-01
E-Mail: dtnschtzhlbd

  • General data protection information

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  • Data protection information for Helaba employees

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  • Data protection information for visitors

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  • Data protection information for applicants and their legal representatives

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  • Data protection information for external service providers

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  • Data protection information for users of our newsletters

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  • Data protection information in the precious metals and foreign notes and coins businesses

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  • Data protection for video surveillance

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  • Data protection information for the use of video conferencing and webinars using "GoToMeeting"

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Your choice

When we make our website available to you, we use cookies. 

Some are necessary to help our website work properly, and can't be switched off. And some are optional, but support us in order to improve your experience during your visit.

Are you happy to accept cookies to improve our website?

Details

cookie [publisher]purposestorage period
_et_coid [etracker]statistic: cookie detection2 years
allowLoadExternRessources [helaba]statistic: Saves the user decision that external components may be loaded automatically.30 days
allowTracking [helaba]statistic: Saves the user decision that visitor behavior may be tracked.30 days
BT_ctst [etracker]statistic: Is used to detect whether cookies are activated in the visitor's browser or not.session
BT_pdc [etracker]statistic: Contains Base64-coded visitor history data (is customer, newsletter recipient, visitor ID, displayed smart messages) for personalization.2 years
BT_sdc [etracker]statistic: Contains Base64-encoded data of the current visitor session (referrer, number of pages, number of seconds since the beginning of the session), which is used for personalization purposes.session
disclaimer_disclosureRequirements [helaba]necessary: Verification when accessing certain (sub) areas of the websitesession
disclaimer_residenceGermany [helaba]necessary: Verification when accessing certain (sub) areas of the websitesession
hideCookieNotice [helaba]necessary: Saves that the cookie or data protection notice will not be requested every time you visit.30 days
isSdEnabled [etracker]statistic: Detection of whether the visitor's scroll depth is measured.1 hour
WSESSIONID [helaba]necessary: Standard cookie to use with PHP session data.session

You can find out more in our data policy.