A global team

English is the common language of the Customer Relationship Management (ZKM) International unit – both within the team and in contacts with many of its customers. Helaba operates from sites in the USA, the UK, France, Spain, Sweden, China, Singapore and Germany. The employees staffing these various offices keep in touch with one another across continents and time zones by telephone and video conference and they also meet up face to face regularly to share information and experience.

CRM International essentially serves three different major customer groups – multinational companies, the German upper SME segment and customers of the Sparkassen, the latter supported through a special German Desk based at the London and New York sites – plus the all-important local customers, for which our range of services offers welcome added value. These customers appreciate the reliable partnership offered by Helaba and its consistency in terms of both strategy and customer contacts.

Our long-standing client relationships give us deep insights …
into a wide range of business models and a stronger understanding of the sectors in the Spanish and Portuguese markets. Over the past two years, we have focused on strengthening and expanding existing client relationships while also driving new client acquisition. In addition to our core product – bilateral or syndicated loans – we support our clients with various types of guarantees, cross-border financing, promissory note placements, and the hedging of interest rate and currency risks. Looking ahead, we also see increasing market opportunities in bonds.

Our goal is to continue expanding our franchise in Spain and Portugal …
based on a well-diversified portfolio of selected large corporates in both markets. We aim to be recognized by our clients as a strategic and relevant business partner.

In addition, we make our expertise and international network available to the savings banks and their clients, supporting them in their business activities abroad.

What’s the best museum in Madrid?
There isn’t a single clear winner – Madrid is a true paradise for art lovers. The “Big Three” are the Prado, the Reina Sofía, and the Thyssen-Bornemisza, all located within the city’s famous “Golden Triangle of Art.” Together, they represent the heart of Madrid’s vibrant art scene, which offers a wide range of more than 70 outstanding museums to explore.

With our “German Desk” in New York, we offer savings banks and their SME clients …
a gateway to the U.S. market. Alongside traditional banking services, advisory support is equally important – and in high demand.

Outbound business with European and German subsidiaries of U.S. companies …
is one of our key focus areas, as Europe remains a major export market for U.S. products. Just as German companies are firmly established in the U.S., many American firms have deep roots in Europe.

My team and I convince American clients with the argument that …
Helaba is a long-term, reliable, and predictable partner with profound expertise in Europe. Especially when operating far from their home markets, companies value the ability to rely on a bank like Helaba – helping them to navigate complexity and avoid surprises.

My ideal Sunday starts …
with a freshly brewed coffee – sometimes an espresso or mocha that takes a little more time – and a printed Sunday newspaper.

The Paris branch of Helaba serves as a strategic hub ...
for the bank’s Corporate Coverage activities in France and Belgium. Embedded within the broader international network of the bank, the Paris-based Corporate Coverage team is dedicated to supporting large French and Belgian corporates with their financing, investment, and risk management needs.

The team is composed of three senior bankers and one junior, all based in Paris. Together, they act as the primary point of contact for key clients across both countries, delivering tailor-made solutions by leveraging the full range of the bank’s products and global expertise – from corporate lending and structured finance to capital markets and treasury services.

Working closely with sector specialists and product partners across the bank, ...
the Paris Coverage team ensures a seamless and client-centric approach, grounded in deep local knowledge and a strong understanding of each client’s strategic priorities.
Thanks to its proximity to clients and its ability to navigate both French-speaking and German-speaking business cultures, the team plays a vital role in fostering long-term relationships and supporting cross-border growth ambitions.

Since officially opening our representative office in May 2015, …
our team – in close collaboration with colleagues in Germany – has steadily raised Helaba’s profile across the ASEAN and South Asian markets, driving and supporting new business opportunities.

The focus of our work is to actively promote …
the international business of Helaba and the German Savings Banks Finance Group in ASEAN and South Asia, and to support corporate clients of both Helaba and the savings banks in areas such as trade, export, and project finance. In addition, our representative office focuses on developing business with regional banks, particularly in cash management and trade finance.

We see the greatest opportunities …
in trade and specialised finance – from short-term trade transactions backed by letters of credit to long-term export financing for German capital goods and the fast-growing debt capital markets business with leading regional banks. We also see significant potential in structuring financing for forward-looking energy and infrastructure projects involving German participation.

When I need a dose of Europe in Singapore, …
I meet up with friends from across Europe who share similar experiences. Even after many years in Asia, my European identity remains an important part of who I am.

Since 2016, Helaba’s Stockholm branch has served as the regional hub ...
for our Corporate Coverage activities across the Nordics. Our local team works closely with large Nordic corporates across sectors, supporting their financing, investment, and risk management needs.

As the main point of contact in the region, ...
we connect clients to Helaba’s full range of capabilities and expertise – from corporate lending and structured finance to capital markets and treasury solutions. Our approach is collaborative and solution-focused, built on a deep understanding of our clients’ strategic priorities.

By working closely with specialists and product teams across the bank, ...
we deliver tailored solutions that support our clients’ ambitions. Whether through M&A, international trade and export finance, or financing operations and transformation, we aim to grow alongside our clients.

Our goal is to continue expanding our Nordic platform...
by staying close to our clients, building a well-diversified portfolio of Nordic companies, and acting as a trusted, long-term partner – with local presence, clear perspectives, and the backing of a sustainably managed bank.