Knowledge sharing

Johannes Schneider has already experienced many times over that communication is the be-all, end-all to success. One example of this is when he moved to Sweden with his parents at the age of 16. He then again demonstrated this a few years ago in 2014 when he decided to move back to Germany to join Helaba as an IT specialist. The in-depth guidance provided by his supervisor, Thomas Poerschke, was pivotal during this time.
“I can certainly add a great deal of nerd knowledge gained either through personal experience or at school”, laughs Schneider. “However I am still a long way away from knowing all about the international banking business.” A year after completing training, communication and professional development remain essential for his role. All team members are kept informed through daily meetings and monthly rounds. No one individual is responsible for a project on their own. The objective here is to gather collective knowledge. “A lot will still happen as we move into the digital future,” of that Schneider is sure. “Systems and technologies are changing at a mind-boggling pace – with the tendency towards more complexity. We will not get very far with lone wolves.” 

“Digitalisation has not just begun, but in recent years it has merely gained momentum. When I started at Helaba in 1991, our team was much smaller than it is today. Our small team size and the typical lone-wolf mentality at the time often led to individual co-workers having all the knowledge about certain cases and applications. That became evident when we had a wave of individuals announcing retirement. We worked hard on passing the baton to the next generation despite this challenge, and I am proud of that. Today we not only ensure earlier on that our expertise stays with us, but we also utilise the opportunity to further enhance this expertise together with younger co-workers such as Johannes Schneider. As digital natives, they have a more intuitive and also more indiscriminate approach to the latest technologies than the older generation. In this respect, we still learn from each other every day.”