Do not follow instructions in suspicious emails. Most importantly, never share your PIN or TAN numbers, disclose your online banking access data, click on a link in an email and then enter your account details. Neither Helaba nor your Sparkasse will ever ask you to do this, whether by email or personally in a telephone call.
Please forward any suspicious emails about online banking to wrnnghlbd. In this way, you will be helping to identify servers used by the fraudsters and to prevent further damage.
Do not be surprised if you do not receive a personal reply to such forwarded emails. We would like to thank you very much today for your future support!