Our Culture and Benefits

We offer our staff an environment that encourages open and collaborative working. A range of benefits help you to flourish – both as a professional and as a person.

Ein Mann mit Helm lächelt freundlich, während er Fahrrad fährt.

Added value right from the start

Pension provision

An employer-funded pension scheme with no cost to the employee.

Working in another EU country

Mobile working in other EU countries and Switzerland is permitted for up to 20 days per year.

Competitive salary

An attractive salary in line with current market rates.

Commitment to diversity

We are firmly committed to diversity and equal opportunities.

Bonus

The possibility of a bonus depending on performance and the company’s success.

One-to-one counselling

Employee Assistance Programme for work-related, health or personal issues.

Deferred remuneration

The option to make additional contributions to your pension scheme.

Focus on Ethics

Responsibility in managing customer financing risks.

Financial benefits

Capital-forming benefits and holiday pay.

Flexible working

Flexible working hours and the option to work remotely up to 50 per cent of the time.

Leisure and Health

JobRad, staff canteen, company sports groups, staff discounts.

Career planning

Personalised career planning within specialist departments or management tracks.

Childcare

Childcare facilities are available at selected locations.

Mentoring

Experienced mentors provide targeted support for personal development.

Networks

Exchange, networking and new experiences within our networks.

Social Volunteering

Working hours dedicated to social engagement as part of the Social Volunteering Programme.

Holidays

30 days’ holiday plus two bank holidays and the option of a long-term working hours account.

Responsible roles

Contribution to economic and social success

Further training

Internal and external programmes such as training courses, seminars and workshops.

An environment in which to grow

We want to offer our staff diversity at various levels to help them develop further. We are convinced that diverse teams come up with better solutions. This is the standard by which we measure ourselves.

18

Locations can be found both at home and abroad 

48%

The proportion of women within the Helaba Group

is

14+

years average length of service

40+

Nationalities are represented within the Group

14

Helaba supports networks and communities

As at 1 November 2026

Helaba and you

Every company talks about culture. But what matters to you at work? Find out, and after each answer, discover how we at Helaba think about and approach these issues. At the end, we’ll show you which topics were key to your decisions.

No test. No assessment. Just a chance to get to know each other.

COOPERATION

When a task becomes particularly complex, what do you tend to rely on most?

Vier junge erwachsene arbeiten gemeinsam an einer Wand mit bunten Post-its

I start by doing some research and putting forward some initial ideas to the team.

You’d like to get a feel for things for yourself first. It’s important to you to be well prepared and to make a valuable contribution to the discussion.

I work with the team to develop the solution.

You value exchanging ideas with others. It is important to you to develop ideas together and to incorporate different perspectives into a solution.

I will gather the views of relevant stakeholders.

You like to look at a challenge from different angles. It is important to you to take into account the expectations and views of all relevant stakeholders.

I consult with experts.

You realise that you don’t have to know everything yourself. You believe it is important to draw on the specialist knowledge of others in a targeted way in order to tackle complex tasks in a well-informed manner.

This is how we experience collaboration at Helaba

We believe that good solutions rarely emerge on their own. That is why we deliberately bring together different specialist areas to tackle a wide range of topics. Whether in a project, a workshop or a brief exchange in between: we are constantly working to break down silos – for us, a diversity of perspectives is part of our day-to-day work.

LEARNING & RECOGNITION

After a project: Which question is on your mind the most?

Junge sitzende Frau im Fokus und hört aufmerksam zu

What aspect of the result turned out particularly well?

You look at the result first. It seems important to you to recognise what went well and what you can all be proud of together.

What would we do differently next time?

You look ahead and ask yourself what could be improved. It is important to you to draw concrete conclusions from your experiences for future tasks.

How have we grown as a team in the face of these challenges?

You’re not just interested in the result, but also in how you worked together as a team and overcame difficult situations.

How are the contributions made made visible?

You want it to be not just the end result that counts, but for the people and their achievements behind it to be recognised as well.

This is how we experience learning and recognition at Helaba

When something hasn’t worked out, we want to understand why. And when something has gone really well, that should be just as evident. We learn from the former. As for the latter, we should simply take the time to celebrate it.

CHANGES

A new approach to work is to be introduced. What is most important for its success?

Leuchtende abstrakte Netzwerkstruktur

Clear objectives and direction

You want to know where the journey is heading before you set off. It’s important to you that everyone involved has a clear goal in mind and knows what they’re working towards.

Exchanging views with others

You believe in involving others at an early stage. It is important to you to hear different opinions, clarify any questions and work together to develop a shared understanding of the project.

The courage to try new things

You don’t want to dwell on the theory for too long; instead, you want to find out what works in practice. It’s important to you to try out new approaches, even if not every answer is clear yet.

The right technological solutions

You look at which tools can make implementation easier. It is important to you that new ways of working are also supported by suitable technical solutions.

This is how we shape change at Helaba

In our view, change is most successful when various factors come together: clear direction, cross-functional collaboration, the courage to try new things, and the right technological capabilities. That is why we focus on networking, encourage new ideas and create space to learn from experience. In this way, we actively shape change together.

CUSTOMER SUCCESS

A customer gives you positive feedback. What pleases you most about this?

Ein lachender Mann sitzt einer Person im Vordergrund gegenüber, aufgenommen über die Schulter der anderen Person

“You’ve understood exactly what’s important to me.”

It’s important to you to really put yourself in the other person’s shoes. You don’t just want to offer any old solution; you want to pinpoint exactly what matters to the customer.

“The solution was better than I’d expected.”

You don’t just want to complete a task; you want to surprise people with the result. You’re particularly pleased when your work achieves more than was originally expected.

“I’ve always felt that everyone’s pulling in the same direction.”

What matters most to you is that everyone involved can rely on one another. You’re particularly pleased when customers realise that we’re all working well together.

“You reacted incredibly quickly.”

You don’t want to hesitate for long when support is needed. It’s important to you that customers can rely on a prompt response and practical help.

This is how Helaba helps its customers succeed

At Helaba, we consistently put our customers at the heart of everything we do. We listen to them, understand their needs and inspire them with innovative, swift and tailor-made solutions. We use feedback as an opportunity to continuously improve and learn from our experiences. In this way, we create sustainable added value and turn customers into true fans of Helaba.

TECHNOLOGY

When new technologies emerge: What do you use them for most?

Abstrakte, leuchtende Linien verlaufen auf einen gemeinsamen Fluchtpunkt

Making existing processes more efficient.

Above all, you focus on how existing processes can be simplified. It is important to you that technology makes day-to-day work easier and reduces unnecessary effort.

Improving what we already have whilst trying out new approaches.

You don’t want to turn everything upside down, but neither do you want to stick to the status quo. It’s important to you to build on solutions that work and to remain open to other approaches.

Discover new possibilities that didn’t exist before.

You are particularly fascinated by the question of what new technologies actually make possible. You enjoy thinking beyond existing boundaries and are interested in ideas that may previously have been unthinkable.

Actively shaping the future through innovation.

You like to look to the future and think about how our working world might evolve. You find technologies that can bring about long-term change particularly exciting.

This is how we experience technology at Helaba

We look at new technologies and ways of working, test them and learn as we go. Not because new is automatically better, but because something can be made simpler, quicker or more effective.

COST-EFFECTIVENESS

An idea sounds good. What’s the first question you ask yourself?

Junger Mensch hält ein Smartphone und blickt aus der Untersicht in den Himmel, umgeben von hohen Gebäuden und einem Flugzeug

How much does it cost, and what are the benefits?

You want to know whether it’s really worth the effort. It’s important to you to assess the potential benefits of an idea realistically and to keep an eye on the resources involved.

Will the idea stand the test of time?

You think beyond immediate success. It is important to you that an idea is not only convincing today, but also stands the test of time.

What additional opportunities does it offer?

You are particularly interested in the potential of an idea. It is important to you to recognise the opportunities that might arise from it for further developments.

Can we really put them into practice effectively?

Above all, you focus on the practical side of things. It’s important to you that a good idea can be turned into a tangible result and that the right conditions are in place for this to happen.

This is how we grow profitably

Good ideas must also be viable. We want to grow and be financially successful. In doing so, we look very carefully at where we invest our time and money. After all, financial success gives us the scope to fulfil our social mission in the long term.
Junge Berufseinsteigerin
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