The Operations division is the operational heart of Helaba: here, we ensure that day-to-day banking operations run smoothly, securely and efficiently – for all the Bank’s customer groups and products. As the central processing and service unit, we are responsible for handling domestic and international payment transactions, complex securities, capital market and derivatives transactions, as well as trade finance business with international partners. This is complemented by the processing of loans and collateral, as well as professional document and master data management, including outsourcing and service processes.  

Through the KYC (Know Your Customer) process, we also ensure that regulatory requirements are consistently implemented, thereby making a significant contribution to Helaba’s integrity and reliability. This clearly distinguishes us from market-facing units such as Corporate Banking, Savings Banks and SMEs, or Corporates & Markets: whilst these units handle sales, structuring and client advisory services, we in Operations form the stable backbone of the bank’s processes and ensure that concluded transactions are transferred to operational processing in a reliable, transparent and client-focused manner. 

Operations offers you a wide range of responsibilities in a modern, team-oriented environment. With us, you can start out in training and graduate programmes (e.g. work placements, working student roles, career changers), or join us with professional experience as a clerk, expert or specialist in projects and processes. You can also take on management responsibilities at team or departmental level. Let’s make more possible together.