We took a systematic approach to identifying our most important sustainability issues. After an initial stock-take, we analysed the internal and external expectations of stakeholders.

For the external analysis, we took into account the following sustainability standards, sector-specific guidelines and relevant rating requirements, among other things:

  • Global Reporting Initiative (incl. sector supplements for the financial services, construction and real estate sectors)
  • German Sustainability Code (incl. guidelines for Sparkassen and guidelines of the central real estate committee)
  • Sustainability criteria of rating agencies
  • Studies and reports
  • Assessment criteria of the Dow Jones Sustainability Index (DJSI)
  • Criteria of the Sustainability Accounting Standards Board (financial sector benchmark, real estate industry benchmark)
  • Benchmark analyses

We evaluated, detailed and supplemented issues arising from this analysis according to their relevance for Helaba’s business activities and in respect of opportunities and risks for our sustainability strategy.

With the help of this analysis, we identified six key fields with a total of 20 sustainability topics that were specific to and relevant for Helaba. In the course of structured interviews with the bank’s managerial staff, we assessed and prioritised these topics. This process resulted in nine topics that were identified as materially significant for Helaba:

  • Customer focus
  • Brand and product responsibility
  • Sustainability in business processes
  • Sustainable real estate business
  • Compliance
  • Transparency
  • Mutual respect in working together
  • Employer branding and staff retention
  • HR development

The results form the basis for reporting and the foundation on which Helaba will define its sustainability goals for a number of years.

The following materiality matrix shows what topics Helaba and its stakeholders consider to be significant:

Helaba Materiality Matrix
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